Information Technology at alice + olivia
March 2011 - July 2011
⢠Maintain company servers
⢠Manage store POS systems
⢠Automated most of the infrastructure
⢠Increased redundancy and reliability of all technology systems
⢠Designed company IT standards and custom OS deployments
⢠Managed VOIP system and all wireless technology
⢠Manage all assets (ipads, laptops, phones, printers, servers, sans etc)
⢠Manage IT budget and asset allocations
⢠Implementing helpdesk system
⢠Manage all technology related projects
Information Technology at Perkins + Will
January 2009 - February 2011
⢠Managed all loaner assets (cameras, projectors, laptops, phones)
⢠Maintain, troubleshoot, and run VC equipment/calls
⢠Maintain and troubleshoot Android, Blackberry, IPhone, and wireless access points/cards
⢠Maintain and troubleshoot render boxes and network nodes
⢠Maintain all office equipment (printers, faxes, projectors, TVâs, crestron systems, smart boards (eno), tablets, round table, Routers, Switches, Modems)
⢠Data management, maintain backups, tape, raid, and sans unit
⢠Network security, Asset encryption and tracking
⢠Maintain network switches/ports
⢠Maintained and supported 5 offices, about 500 users physically/remotely
⢠Managed & coordinated office moves, new hire training, and placement
⢠Managed asset life cycles, evaluation, and purchasing
⢠Train Staff on all IT supported equipment
Information Technology at Macy's East
October 2008 - October 2009
⢠Support desktops, laptops, and printers for tower and regional executives.
⢠Maintain strong technical and preventative maintenance for increased productivity of equipment and executives.
⢠Managed multiple life cycle projects to swap out old equipment for new
⢠Provided technology support for 230 stores on the East Coast
⢠Provide support for rallies, events, MSN broadcasts, presentations, and video conferencing. Also maintain all conference room equipment and HSQ store audio systems.
⢠Troubleshoot networking issues, servers, and Lotus mail systems.
⢠Implement new hardware and software upgrades
⢠Troubleshoot Citrix\VPN
Information Technology at Rafael Vinoly Architects
September 2011
⢠Procure and maintain individual users needs
⢠Maintain global infrastructure, file systems/servers (10 offices & travel)
⢠Manage all IT purchases and equipment
⢠Maintain all data replication and backup tape filing/management
⢠Support all VC meetings & presentations (webex, skype, polycom)
⢠Support all printers including HP onyx units, and Oce plotters
⢠Manage and maintained entire virus epo reporting, replication, and removal
⢠Manage all MAC computers & products within the RVA infrastructure
⢠Manage all mobile devices & travel equipment
⢠Maintain firewall, WAN, all network switches
⢠Support & Maintain all PBX and VOIP systems globally
⢠Repair and run new network and phone lines, make custom cables
⢠Designed and implemented render machine setup & color calibration systems
⢠Personally support Rafael Vinoly himself and his family, and his/their home systems & infrastructure
⢠Design, Assist, plan & attend all client interviews that included technology logistics
⢠Support & implement deployments of design applications (CAD, Revit, Rhino)
Owner at J's Computer Solutions LLC
January 2004
IT Infrastructure, Data Security, Mobile Applications